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NOTE: Singapore Customs has revised the Terms and Conditions for the Registration of Declaring Entities, Declaring Agents and Declarants. Please click here to view a copy of the revised version. More information can also be obtained from Singapore Customs Website ( by selecting the "Freight Forwarders/Declaring Agent" tab on the left hand panel.

Activate / Update / Terminate Customs Account and Apply / Update / Renew / Terminate Declaring Agent Account e-Service

What are the services?

You can apply for the following services from this website:

  1. Activate / Update / Terminate Customs Account

    This service allows entities to activate their Customs Account so that they can transact with Singapore Customs. You can sign up to receive free notification alerts whenever permit applications containing your entity's Unique Entity Number (UEN) in the Importer/Exporter fields are approved by TradeNet®. You can also update or terminate your entity's Customs Account and your personal particulars via this service. A Key Personnel can also use this service to authorise a staff of the entity (known as Authorised Personnel) to access the Customs Account and Declaring Agent Account services.

  2. Apply / Update / Renew / Terminate Declaring Agent Account

    This service allows entities that have activated their Customs Account to apply for a Declaring Agent (DA) Account to submit permit applications using their TradeNet® User ID. Existing DAs can use this service to update their particulars, renew or terminate their DA Account.

Who can login?

Please note that only the following can log in to this service:

  1. a person who is a Key Personnel of the entity, and whose particulars are registered with a UEN Issuance Agency such as Accounting and Corporate Regulatory Authority (ACRA), Registry of Societies etc.; or
  2. an Authorised Personnel authorised by the Key Personnel of the entity.

Technical setup requirements:

  1. An Internet browser that supports 128-bit encryption, and has JavaScript enabled. This system requires either Internet Explorer version 11 and higher on Windows 10, latest Mozilla Firefox, or Google Chrome version. Please refer to Technical Help page for more details.
  2. If you are using a pop-up blocker, please add the following as your allowed sites. Please refer to Technical Help page for more details.

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