Demo/User Guide Screen

Activate / Update / Terminate Customs Account and Apply / Update / Renew / Terminate Declaring Agent Account e-Service


Demo/User Guides

Name of Service Description Applicable Users Guides/FAQ Download
Activation of Customs Account This service allows entities to activate their Customs Account so that they could transact with Singapore Customs. You can also sign up to receive free notification alerts whenever permits under your Unique Entity Number (UEN) have been approved by TradeNet® Key Personnel

Authorised Personnel with Customs Account Authorisation only

Authorised Personnel with Customs Account and Manage DA Authorisations

Non-Key and Non-Authorised Personnel
Demo/User Guide

Demo/User Guide


Demo/User Guide



Demo/User Guide

Update of Customs Account This service allows entities to update their particulars and contact details in their Customs Account. You can also sign up to receive free notification alerts whenever permits under your Unique Entity Number (UEN) have been approved by TradeNet®. Key Personnel

Authorised Personnel with Customs Account Authorisation only

Authorised Personnel with Customs Account and Manage DA Authorisations
Demo/User Guide

Demo/User Guide


Demo/User Guide


Reprint Activation of Customs Account Letter This service allows entities to regenerate the Activation of Customs Account letter for printing. Key Personnel

Authorised Personnel with Customs Account Authorisation only

Authorised Personnel with Customs Account and Manage DA Authorisations
Demo/User Guide

Demo/User Guide


Demo/User Guide


Terminate Customs Account This service allows entities to terminate their Customs Account if they do not wish to transact with Singapore Customs. Please note that once the Customs Account is terminated, the entity will not be able to transact with Singapore Customs (SC). If the entity has a Declaring Agent Account, this Account and all the TradeNet® ID of the declarants will also be terminated accordingly. If the entity wishes to transact with SC in future, please activate the Customs Account again. Key Personnel

Authorised Personnel with Customs Account Authorisation only

Authorised Personnel with Customs Account and Manage DA Authorisations
Demo/User Guide

Demo/User Guide


Demo/User Guide


New Application of Declaring Agent (DA) Account and Declarant IDs This service allows an entity that has activated its Customs Account to apply for a DA account to submit permits using TradeNet® User ID. Key Personnel

Authorised Personnel with Manage DA Authorisation only

Authorised Personnel with Customs Account and Manage DA Authorisations
Demo/User Guide

Demo/User Guide


Demo/User Guide


Update Declaring Agent (DA) Account This service allows entities to update their particulars and contact details in the DA account. Key Personnel

Authorised Personnel with Manage DA Authorisation only

Authorised Personnel with Customs Account and Manage DA Authorisations
Demo/User Guide

Demo/User Guide


Demo/User Guide


Manage TradeNet® IDs for Declarant This service allows entities to register new declarant(s), update existing declarants' particulars and terminate declarants who have left the company. Key Personnel

Authorised Personnel with Manage DA Authorisation only

Authorised Personnel with Customs Account and Manage DA Authorisations
Demo/User Guide

Demo/User Guide


Demo/User Guide


Terminate Declaring Agent (DA) Account This service allows entities to terminate their DA Account If they do not wish to be a DA. Please note that once the DA Account is terminated, all the existing declarants registered under the DA Account with their TradeNet® ID, will also be terminated accordingly. However, the entity can still transact with Singapore Customs. Key Personnel

Authorised Personnel with Manage DA Authorisation only

Authorised Personnel with Customs Account and Manage DA Authorisations
Demo/User Guide

Demo/User Guide


Demo/User Guide


Renew Declaring Agent Account This service allows entities to renew their Declaring Agent Account when they are due for renewal. Please be advised to complete the renewal early, as failure to renew successfully within the renewal window may result in suspension or termination of the Declaring Agent Account. Key Personnel

Authorised Personnel with Manage DA Authorisation only

Authorised Personnel with Customs Account and Manage DA Authorisations
Demo/User Guide

Demo/User Guide


Demo/User Guide


Frequently Asked Questions

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Declaring Agent Governance Framework

Please click here



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