Demo/User Guides |
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| Name of Service | Description | Applicable Users | Guides/FAQ | Download |
|---|---|---|---|---|
| Activation of Customs Account | This service allows entities to activate their Customs Account so that they could transact with Singapore Customs. You can also sign up to receive free notification alerts whenever permits under your Unique Entity Number (UEN) have been approved by TradeNet® | Key Personnel Authorised Personnel with Customs Account Authorisation only Authorised Personnel with Customs Account and Manage DA Authorisations Non-Key and Non-Authorised Personnel |
Demo/User Guide Demo/User Guide Demo/User Guide Demo/User Guide |
 (PDF 959KB) |
| Update of Customs Account | This service allows entities to update their particulars and contact details in their Customs Account. You can also sign up to receive free notification alerts whenever permits under your Unique Entity Number (UEN) have been approved by TradeNet®. | Key Personnel Authorised Personnel with Customs Account Authorisation only Authorised Personnel with Customs Account and Manage DA Authorisations |
Demo/User Guide Demo/User Guide Demo/User Guide |
(PDF 816KB) |
| Reprint Activation of Customs Account Letter | This service allows entities to regenerate the Activation of Customs Account letter for printing. | Key Personnel Authorised Personnel with Customs Account Authorisation only Authorised Personnel with Customs Account and Manage DA Authorisations |
Demo/User Guide Demo/User Guide Demo/User Guide |
(PDF 497KB) |
| Terminate Customs Account | This service allows entities to terminate their Customs Account if they do not wish to transact with Singapore Customs. Please note that once the Customs Account is terminated, the entity will not be able to transact with Singapore Customs (SC). If the entity has a Declaring Agent Account, this Account and all the TradeNet® ID of the declarants will also be terminated accordingly. If the entity wishes to transact with SC in future, please activate the Customs Account again. | Key Personnel Authorised Personnel with Customs Account Authorisation only Authorised Personnel with Customs Account and Manage DA Authorisations |
Demo/User Guide Demo/User Guide Demo/User Guide |
(PDF 480KB) |
| New Application of Declaring Agent (DA) Account and Declarant IDs | This service allows an entity that has activated its Customs Account to apply for a DA account to submit permits using TradeNet® User ID. | Key Personnel Authorised Personnel with Manage DA Authorisation only Authorised Personnel with Customs Account and Manage DA Authorisations |
Demo/User Guide Demo/User Guide Demo/User Guide |
(PDF 1.1MB) |
| Update Declaring Agent (DA) Account | This service allows entities to update their particulars and contact details in the DA account. | Key Personnel Authorised Personnel with Manage DA Authorisation only Authorised Personnel with Customs Account and Manage DA Authorisations |
Demo/User Guide Demo/User Guide Demo/User Guide |
(PDF 672KB) |
| Manage TradeNet® IDs for Declarant | This service allows entities to register new declarant(s), update existing declarants' particulars and terminate declarants who have left the company. | Key Personnel Authorised Personnel with Manage DA Authorisation only Authorised Personnel with Customs Account and Manage DA Authorisations |
Demo/User Guide Demo/User Guide Demo/User Guide |
(PDF 760KB) |
| Terminate Declaring Agent (DA) Account | This service allows entities to terminate their DA Account If they do not wish to be a DA. Please note that once the DA Account is terminated, all the existing declarants registered under the DA Account with their TradeNet® ID, will also be terminated accordingly. However, the entity can still transact with Singapore Customs. | Key Personnel Authorised Personnel with Manage DA Authorisation only Authorised Personnel with Customs Account and Manage DA Authorisations |
Demo/User Guide Demo/User Guide Demo/User Guide |
(PDF 516KB) |
| Renew Declaring Agent Account | This service allows entities to renew their Declaring Agent Account when they are due for renewal. Please be advised to complete the renewal early, as failure to renew successfully within the renewal window may result in suspension or termination of the Declaring Agent Account. | Key Personnel Authorised Personnel with Manage DA Authorisation only Authorised Personnel with Customs Account and Manage DA Authorisations |
Demo/User Guide Demo/User Guide Demo/User Guide |
(PDF 863KB) |
Frequently Asked Questions
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Declaring Agent Governance Framework
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