Account Management

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Update Customs Account

Please complete all mandatory () information.

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Applicant Information

NRIC / FIN

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Name

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Name of Last Applicant

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Date of Last Applicant Update

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Name of Initial Applicant

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Date of Initial Application

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Primary Contact

Important Note: All notifications, correspondences, including reminder / license / registration / renewal requirement, approval and rejection letters will be sent via fax or email to the Primary Contact Person registered. Please ensure that the contact details provided are accurate and do update the details as and when there are changes.

Name

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Designation

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ID Type

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NRIC / FIN / Work Pass

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Salutation

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Email Address

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Telephone Number

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Mobile Number

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Secondary Contact

Important Note: If the transmission to the Primary Contact failed, all notifications, correspondences, including reminder / license / registration / renewal requirement, approval and rejection letters will be sent via fax or email to the Secondary Contact Person registered. Please ensure that the contact details provided are accurate and do update the details as and when there are changes.

Name

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Designation

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ID Type

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NRIC / FIN / Work Pass

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Salutation

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Email Address

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Telephone Number

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Mobile Number

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Trader Notification Contact

Important Note: By providing contact details, you will receive notification alert whenever TradeNet® permits have been approved with your UEN. If you wish to receive the notification alert via email, please key in only the email address and leave the fax number field blank.

TradeNet® Notifications & Alerts

Yes No

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Name

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Designation

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ID Type

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NRIC / FIN / Work Pass

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Salutation

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Email Address

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Telephone Number

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Mobile Number

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Authorised Personnel

Please note that the authorised personnel can update the particulars, enquire or terminate this registration.

Only Key Personnel can update the list of authorised personnel. You need to authorise at least one personnel and up to a maximum of 5 personnel. Please update the authorised personnel's records as and when there are changes.

For authorised personnel, please inform the key personnel to update the particulars, if applicable.

Authorised Personnel will use their Singpass ID provided to login to Activation of Customs Account system.

Click on to edit or delete the corresponding row of information.

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S/No.	Name	Designation	NRIC / FIN	Activation of Customs Account	Manage Declaring Agent / Declarant	Action

Supporting Documents

For Upload, only DOC, PDF, XLS, BMP, EMF, GIF, JPG, PNG and TIF files are supported with a maximum file size of 500KB.

For Fax, please include this fax cover page when you fax the supporting documents to:
+65 6873 0837 (Attn: Customer Admin Dept).

Letter of Authorisation

Signed by Company's Director

Upload Fax

Click anywhere within this box to choose a file, or drag a file here.
Only DOC, PDF, XLS, BMP, EMF, GIF, JPG, PNG and TIF files are supported with a maximum file size of 5000KB.

To replace the selected file, click anywhere within this box to choose a file, or drag a file here

Uploaded File: File Name

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Applicant's NRIC / FIN / Work Pass

Front & Back

Upload Fax

Click anywhere within this box to choose a file, or drag a file here.
Only DOC, PDF, XLS, BMP, EMF, GIF, JPG, PNG and TIF files are supported with a maximum file size of 5000KB.

To replace the selected file, click anywhere within this box to choose a file, or drag a file here

Uploaded File: File Name

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Registration Letter

Issued by UEN Issuance Agency (e.g. ACRA)

Upload Fax

Click anywhere within this box to choose a file, or drag a file here.
Only DOC, PDF, XLS, BMP, EMF, GIF, JPG, PNG and TIF files are supported with a maximum file size of 5000KB.

To replace the selected file, click anywhere within this box to choose a file, or drag a file here

Uploaded File: File Name

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Proof of Employment

Upload Fax

Click anywhere within this box to choose a file, or drag a file here.
Only DOC, PDF, XLS, BMP, EMF, GIF, JPG, PNG and TIF files are supported with a maximum file size of 5000KB.

To replace the selected file, click anywhere within this box to choose a file, or drag a file here

Uploaded File: File Name

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Back

Cancel

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Cancel

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Cancel

Activate Customs Account

This service allows entities to activate their Customs Account so that they could transact with Singapore Customs. You can also sign up to receive free notification alerts whenever permits under your Unique Entity Number (UEN) have been approved by TradeNet®.

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Important Information

Before you proceed with the application, please read through the following Terms and Conditions for Declaring Entities Under Part IVA of the Regulation of Imports and Exports Regulations and Part XIVA of the Customs Regulations.
Please also have the following information ready at hand:
- Particulars of your Entity
- Particulars of Primary Contact Person
- Particulars of Secondary Contact Person
- Particulars of person to receive notifications whenever permits under your Unique Entity Number (UEN) have been approved (if you are signing up to receive free notification alerts whenever TradeNet® permits declared under your UEN have been approved)
- Particulars of staff whom you would like to authorise to have the access rights to Activation of Customs Account (i.e. activate, update and terminate UEN to trade)
This application form will take about 15 minutes to complete.
This application can be processed within 4 working hours if no supporting documents are required. Otherwise, the processing time is within 3 working days upon receipt of complete supporting documents.
Please note that you can use your UEN for permit application on the next working day upon successful activation.

I have read, understood and will comply with all the Conditions stated above.

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Your application to activate your entity's Customs Account is pending processing.

Your application for the Activation of Customs Account has been submitted.

The Primary Contact Person (or Secondary Contact Person if transmission to the Primary Contact person fails) listed in the application will receive a notification of the application outcome within: (i) 4 working hours if supporting documents are not required; or (ii) 3 working days upon receipt of complete supporting documents if we contact Primary Contact Person (or Secondary Contact Person if the Primary Contact Person is uncontactable) to request for more supporting documents.

After Singapore Customs approves your application to activate your entity's Customs Account, your appointed Declaring Agent may use your entity's UEN for permit application.

If you are transacting with Singapore Customs for the first time, please visit Customs website for more information.

If you wish to apply for a Declaring Agent Account to submit permit using TradeNet® User ID, please click "Back" and select "Application for Declaring Agent Account" to proceed.

We will process your application within 3 working days upon receipt of complete supporting documents. Your Primary Contact registered will receive notification on the status of your application via fax or email. For enquiries, please call 6887 7888.

If you are transacting with Singapore Customs for the first time, please visit Customs website for more information.

Customs Account Activation Information

This service allows entities to regenerate the Activation of Customs Account letter for printing.

Update Customs Account

This service allows entities to update their particulars and contact details in their Customs Account. You can also sign up to receive free notification alerts whenever permits under your Unique Entity Number (UEN) have been approved by TradeNet®.

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Important Information

Before you proceed with the application, please read through the following Terms and Conditions for Declaring Entities Under Part IVA of the Regulation of Imports and Exports Regulations and Part XIVA of the Customs Regulations.

I have read, understood and will comply with all the Conditions stated above.

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Your updates to Customs Account have been successfully processed.

If you wish to apply for a Declaring Agent Account to submit permit using TradeNet® User ID, please click "Back" and select "Application for Declaring Agent Account" under the "Declaring Agent" tab to proceed.

Terminate Customs Account

This service allows entities to terminate their Customs Account if they do not wish to transact with Singapore Customs. Please note that once the Customs Account is terminated, the entity will not be able to transact with Singapore Customs (SC). If the entity has a Declaring Agent Account, this Account and all the TradeNet® ID of the declarants will also be terminated accordingly. If the entity wishes to transact with SC in future, please activate the Customs Account again.

Your application to terminate the Customs Account has been processed successfully. If you need to transact with Singapore Customs in future, please activate the Customs Account again.

You may wish to print a copy of the deregistration letter for your reference.

Renew Declaring Agent Account

This service allows entities to renew their Declaring Agent (DA) Account when they are due for renewal. Please be advised to complete the renewal early, as failure to renew successfully within the renewal window may result in suspension or termination of the Declaring Agent Account.

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Important Information

Before you proceed with the application, please read through the following Terms and Conditions for Declaring Entities Under Part IVA of the Regulation of Imports and Exports Regulations and Part XIVA of the Customs Regulations.
Please also have the following information ready at hand:
- Particulars of your Entity
- Particulars of Primary Contact Person
- Particulars of Secondary Contact Person
- Particulars of person to receive notifications whenever permits under your Unique Entity Number (UEN) have been approved (if you are signing up to receive free notification alerts whenever TradeNet® permits declared under your UEN have been approved)
- Particulars of staff whom you would like to authorise to have the access rights to Activation of Customs Account (i.e. activate, update and terminate UEN to trade)
This application form will take about 15 minutes to complete.
This application can be processed within 4 working hours if no supporting documents are required. Otherwise, the processing time is within 3 working days upon receipt of complete supporting documents.
Please note that you can use your UEN for permit application on the next working day upon successful activation.

I have read, understood and will comply with all the Conditions stated above.

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Your application to activate your entity's Customs Account is pending processing.

Your application for the Activation of Customs Account has been submitted.

After Singapore Customs approves your application to activate your entity's Customs Account, your appointed Declaring Agent may use your entity's UEN for permit application.

If you are transacting with Singapore Customs for the first time, please visit Customs website for more information.

If you wish to apply for a Declaring Agent Account to submit permit using TradeNet® User ID, please click "Back" and select "Application for Declaring Agent Account" to proceed.

If you are transacting with Singapore Customs for the first time, please visit Customs website for more information.

If you encounter any problems with this service, please contact us at (+65) 6355 2000, or submit an enquiry form via https://go.gov.sg/customs-doc.
You may also give us your comments at https://www.customs.gov.sg/feedback.

Account Management

Company Information

Applicant Information

Primary Contact

Secondary Contact

Trader Notification Contact

Authorised Personnel

Supporting Documents

Important Information

Important Information

Important Information